Booking Policy
For parties of 25 or more please call us on 01782 751199 to make a reservation.
For parties of 8 or more we require a £10.00 per person deposit to confirm the reservation, please click HERE for our cancellation policy.
Cancellation Policy
Thank you for considering your reservation with The Old Swan
For all reservations we kindly request that diners give us notification of a cancellation or if an amendment is required.
For reservations of 8 or more, we require a non-refundable £10.00 per person deposit. This will be deducted from the total bill on your visit. Should your numbers decrease we require 48 hours notice otherwise the deposit will be retained.
We require 72 hours notice if you have pre-ordered meals, if this isn't given then the full guest amount will be chargeable.
Christmas & NYE
Christmas Day Bookings
You will be asked for full payment of your Christmas Day Booking in advance of the day. If your plans change, please let us know. Bookings cancelled after 1st December are non-refundable.
New Year’s Eve Events
You will be asked for full payment of your NYE event. If your plans change, please let us know, if we get 14 days or more notice we will be able to refund your payment. Bookings cancelled with less than 14 days’ notice are non-refundable.